Monarch Nems V24 Software Download New -

Another angle: Could it be a custom enterprise solution named Monarch NEMS with version 24? If that's the case, the user might be part of an organization that uses it. In that case, they might need to contact their internal IT support or the vendor for download links. However, if it's a public product, there should be an official site. The absence of official info would mean it's either outdated, a different product, or potentially pirated.